AESS East of England Service Centre
The newly commissioned East of England AESS Service Centre offers a contemporary support facility for rebar associates. We are able to provide additional production capacity, as well as testing of non-standard shapes. The Service Centre operates solely in support of rebar companies so services will not be extended directly to your customers or other end users.
The Service Centre also stocks a wide range of MEP spares, offering next day delivery of most consumable parts. We are located conveniently for UK road, rail and airport access.
AESS is also able to offer competitively priced support for non- MEP machinery, plus service and inspection on all lifting gear and winches. We can also supply strops and a wide range of useful trade replacements. Please see the ‘Cranes and Lifting Gear’ section for further information.
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CUSTOMER SERVICE - ANYTIME EVERYWHERE
Over 82% of the machines we produced up to now, is still operating In order to enhance the productivity of your plant and to increase its lifetime, we are pleased to offer to our customers:
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HELPDESK
Our customers have the possibility to get in contact with our multilingual and qualified technicians, who will be pleased to answer to any technical question and to solve any problem related to the plant. Our service is active 24 hours a day.
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SPARE PARTS SERVICE
We are able to guarantee our customers a quick and reliable spare parts service, as we keep in stock most of the spare parts of our machines.
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FIELD SERVICE
Our experts in mechanics, electronics and computers will professionally support our customers world- wide, thanks to a reliable net of assistance.
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REPAIR SERVICE
Thanks to our skilled engineers it will be possible to repair as quickly as possible any electronic or mechanical component of the plant.
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TRAINING
Our customers can count on a specific training of their operators, carried out on the plant by our technicians. Furthermore, customized training program can be organized in Italy either at MEP H.Q. And/or at Ferrostaff rebar shop.
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SERVICE CONTRACTS
We are able to offer our customers a periodical maintenance service, carried out by our specialist, in order to assure the maximum performance and extend the lifetime of the equipment.
